Horizon
[Horizon] is an four-week car interior design project to explore possible future for electric vehicle in China. The whole team consists industrial designers, communication designer, interaction designer and a design manager from Denmark, Switzerland, USA and China. In cooperation with Design School Kolding, Etrans DK and Volkswagen.
Team with: Line Jensen, LIU Hongbo, Kiki Mikkelsen, Martin von Siebenthal, Christopher Loffreda, YE Yingwei, Ditte Blohm Poulsen
My roles: industrial design, interaction design, UI, user research.
Challenge
How can we connect car customisers, in a way that meets their need to be a part of a community, a brotherhood, and at the same time use the benefits of the electric vehicle to make it more enticing than a gasolin-driven car?
Pitch
In looking at car customisers in China, we found that they connect, communicate and socialize in a unique way: car clubs. These clubs are in fact representatives of a need we all share, a need for connection and interaction with those who understand us. We introduce an interactive dashboard that intensifies this exact feeling of belonging. It facilitates communication and sharing with one specific, or multiple, persons, at the same time. It brings the people in your life, closer to you, even when you are alone in your car.
Goal
Our goal is to provide the user with an electric vehicle that both understands and supports their needs for communicating with other club members, and, intensifies their personal feeling of belonging. Our project focuses on the dashboard as a means of interaction and on the relationship between the user and the other club members as the reason for it. We aim at integrating a feeling of brotherhood and togetherness in the car, and through an interactive screen, provide the user with easy access to their peers (talking, sharing music and competing). This focus will make the interior of the electric vehicle a part of the community to the extent of the individual users needs.
Research and Discover
Culture and history
Looking at how car industry developed in China and the current trend on the market, we gather information to help us understand user behaviours, purchase behaviour, how users feel about their cars and what a car means to Chinese people.
Survey and Focus group
We visited a car customising fair and interviewed several persons to know the current trends, critical facts for different types of users, user expectations and the advantages and disadvantages of EV. Interview, survey focus group are main methods.
1. Car customised to be an identity piece
When the target group bought a car, he will customize it to give it stronger personality. They believe, the car is their second suit, which reflects their own identity.
2. Always online
There are walkie-talkies on cars, so drivers can talk when they move. It’s important to keep connected and online within the driving group.
3. Sensitive to technical trends
They are the first ones to get new gadgets, especially 3C/tech products. It means that they lead the trend and never be left behind.
Ideation
Persona and insights
Emotions
Likes the Feeling of control
Likes to show his personality
Likes the feeling of superiority
Sees the car as an extension of the self
Enjoys the feeling of community and brotherhood
Seeks status through joining a car club
Likes the known and the safe
Enjoys and values the driving experience
Needs
Likes the known and the safe
Needs technological gadgets to be reliable
Needs to know where other club members are
Needs to communicate with other club members while driving
Wants to share music with other club members
Sees the car as a personal vehicle to be driven only by himself
Car features
Quick, easy and reliable contact to other club members through quick-button on steering wheel and via touchscreen; one-to-one, or one-to-many.
Large display showing people around you, marked according to emotional closeness to the driver.
The car shows the people the user connects to the most. Easy access to share music between club members. A radar shows physical location as well as emotional status.
Access to an online leaderboard
Access to member zone.
Solutions
Community & Integrated
“Community” is our concept aiming to build a new relationship between driver and car, which enable the car plays a role of driver’s skin.
We no longer have to see the car as an isolated sphere, but have the opportunity of feeling being a part of the car.
Main Value For Users
The user will have easier access to communicating with other car club members.
This emotional attachment will be intensified in the car visually and atmospherically to let them feel the brotherhood and stay connected with the whole community even when he is alone in his car.